Adobe Connect Meeting Tips
Information for ParticipantsTo see if your system will work with an Adobe Connect meeting, go to http://breeze.wsu.edu/common/help/en/support/meeting_test.htm. Note: When testing with a dial-up connection, you may receive a message that you have sufficient bandwidth. With practical usage, however, dial-up connections may fail with Adobe Connect Meeting. To reduce the possibility of bandwidth problems, turn off programs that use email, instant messaging, Web browsing, etc. |
Information for Presenters |
Telephone
If you are attending a meeting that uses a conference call for audio, it is imperative
that your phone or headset have a mute button. For hands-free listening,
it is recommended that you either use a speakerphone or a headset. Cheap
headsets are available within the $20 range.
What's Your Status?
When attending a Connect Meeting, you can indicate your "Status" by
choosing an item from a menu in the Attendee List. You can indicate that
you:
- Have a question
- Want speaker to adjust speaking speed or volume
- Indicate your approval or disapproval
- Indicate that you've stepped away from your desk
Viewing Screen Sharing
When you are viewing sessions where the presenters are sharing their screens,
the following buttons could help make your viewing a more enjoyable experience.
Scale to Fit
The Scale to fit button will adjust your view of the scaled screen
so you may see the presenter's entire screen. This may increase or (more
likely) decrease the actual image size.
Scroll
The Scroll button will display the shared screen at 100% of the
presenter's original screen size (as measured in pixels). This means you
may need to scroll to see everything that is happening on on the presenter's
screen, but there should be no image distortion.
Presenters:Layouts: When creating new layouts, be sure to include a "Camera and Voice" layout, or audio will be lost when switching to the new layout. If you will be spending considerable time in the new layout, consider including a chat pod as well. Screen Sharing: |
Recommended screen resolution for screen sharing: See a 30-page document on Breeze Meeting (an earlier version of Adobe Connect) prepared by the University of Richmond (Virginia). Document is provided "as is." See video demonstrations of Connect Meeting from Penn State. |
Ending Screen Sharing:
If you have trouble ending screen sharing, and you only can see a view
similar to the below, try clicking the "Full screen" button
to end sharing in full screen mode. Then you will see your meeting pods
again.
Audio/Microphone Tips:
Experience shows that if you use Breeze audio instead of the telephone,
some people will have problems due to low bandwidth, lack of knowledge
about their speakers, etc. This can slow down the entire session, as
the presenter troubleshoots settings to improve audio performance. For
this reason, use of the WSU Bridge telephone conference system is recommended.
If you use Connect for audio (VOIP), the first step you should take before holding a meeting is checking your microphone settings. Click Meeting > Audio Setup Wizard....
On Step 1, you can check your speakers. Step 2 allows
you to select your microphone. It may surprise you to learn that you
have more than one microphone on your system. The below listing shows
(in order) a USB-based headset, the built-in sound board (accessible
by plugging a microphone into the jack on the computer), and the built-in
microphone of the Logitech Orbit Web Cam.
If you see more than one microphone, make sure you have selected the microphone that you want to use. As a rule, a headset works better than a Web cam or a built-in mic.
If connection is poor (e.g., audio is breaking) try switching
your connection from LAN to DSL or vice versa. (Meeting > Optimize
Room Bandwidth >
...) Also, set camera speed for Slow Images.
Note the microphone below the portrait in the above screen shot. The green color indicates that your voice is being adequately streamed via the available bandwidth. If the microphone turns yellow, audio quality is suffering. If the microphone is red, audio transmission is inadequate. If yellow or red, try muting your microphone for a few minutes, or even unsharing and resharing your microphone.
Also note the green bar behind the name "Bob Hoffmann" in the image above. The green bar indicates the volume of the audio being streamed. The longer the bar, the louder the audio. If the green bar stretches 50% to 100% across the image, that is a good level. Don't get too hung up on the volume of your voice unless levels are consistently low. You can increase audio volume by moving the microphone closer to your mouth, speaking louder, or adjusting microphone levels.
Recording:
You can record your Breeze Meeting; however, this is very processor intensive.
Recording is known to run computer processors at 100%, slowing applications.
It can also degrade or eliminate audio for participants with slower connections.
If you want to record your sessions, test this first and monitor your CPU
usage in your task manager.
If the Task Manager is constantly running near 100% (or you otherwise note sluggish performance), also check your bandwidth configuration under Meeting, Optimize Room Bandwidth. If set on LAN, reduce to DSL.
You should have at least a 2 GHz single-CPU Pentium computer and 2 GHz RAM to record meetings. Close all of your other Internet connections (i.e., turn off programs that use email, instant messaging, Web browsing, etc.).
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